How to Get Driver Buy-In When Implementing a Fleet Dash Camera Solution

For anyone, no matter the industry, occupation, or topic, change can be hard. Coming with some natural resentment to who or what is inflecting the change upon them, many people prefer to stay stuck in their ways, even if the change is better for them as well. The same can be said for when fleet managers or business owners choose to implement a dual-facing AI fleet dash cameras into their vehicles, sometimes to the dismay of their drivers.

With some drivers immediately questioning… What did we do to lose our boss’s trust? Is this an invasion of my privacy? And more… The task of managing the change within your fleet of drivers is not a task that can be ignored. It is a critical step, no matter the size of your fleet or operations, in properly implementing a fleet tracking solution that comes with dash cameras for your operations. The CallPass team has taken the time to outline some key things to consider with adding this technology that is becoming a new status quo for company vehicles across the country.

A brief note! While reading the helpful hints for implementing this technology into your fleet, if we were to convey one thing, it is that transparency is of the utmost importance with every point we mention and with ensuring the smoothest transition with your drivers.

When you first make the decision to implement a dash camera solution into your fleet of commercial vehicles approach your senior drivers and let them know about this impending move and why it is an important addition to your business to make. Some of the key benefits you should definitely include:

• Increases in fleet efficiency
• Protecting drivers and the business from wrongful claims
• Improving customer transparency
• Identifying bad driver behavior, but also rewarding good instances.
• Heightened-vehicle maintenance capabilities

No one likes sudden change…when you have decided to implement a solution such as LANA Fleet into your team’s vehicles, create a plan with your management team about how you can incrementally adopt these robust cameras. Don’t let your drivers show up to work one morning with a camera sitting in each of their trucks, when your proactive about advising the team on the technology you are adding for the betterment of the business, they will unquestionably be met with minimal resistance.

Whether that be the least amount of ADAS alerts registered, most jobs completed, or other specific key performance measures you gauge your drivers on; taking the time to show them their hard work and conscious driving behavior can have positive effects. Such as encouraging the rest of the drivers to perform in the same manner, sparking a sense of internal competition and internal gamification amongst the crew. The ability to naturally spark enhanced performance by your team while you also gain a sense of security and peace of mind is a dream of any fleet manager.

Another key factor to consider when rewarding your drivers is to not only reward top performers but also improvements among drivers in your fleet. If one driver registered x amount of speed infringements one week but reduced them in half the next, this is a huge, noteworthy aspect that should be recognized.

Who doesn’t love social media content?! Kidding aside, when you take the time to recognize your team’s success on social media or across other channels such as email, you further extend the level of appreciation toward your drivers, this will further encourage them to become loyal, dedicated employees, that continue to represent your business in the best manner.

The added benefit of sharing your employee’s success stories is portraying your business in a positive light. No matter the industry, potential customers love hearing a business is taking a proactive approach to employing the best-performing drivers. In a highly competitive economic climate, putting your business in a place that sticks out compared to other businesses is essential.

Arguably the biggest selling point to businesses, but also their drivers, when pondering the investment into a fleet tracking dash cam solution is reinforcing how much money and reputation damage could be at stake due to an accident or potential false claim. Did you know? Each year, employers face up to $60 billion annually in legal expenses, lost productivity, and increased insurance costs due to fleet incidents. This combined with the fact that one recent study showcased that 1/5^th of drivers surveyed lied about an incident they were involved.

With the ability to retrieve foolproof video within minutes of an accident, LANA Fleet helps businesses and their drivers, avoid false claims and easily share the video with their insurance providers and the police on the scene. Convey to the drivers, this technology will help protect your livelihood, yours, and the business’s reputation, the ability to prove they were innocent can go a long way.

Manage your commercial fleet anytime, anywhere with:

• Real-Time Fleet GPS Tracking
• Live HD Video on Demand
• Driver Behavior Notifications
• Event Alerts and more